BMW EMERGENCY SERVICES

SOS

BMW Emergency Service is valid on all new BMW cars purchased from a UK Authorised BMW Centre for three years from the original date of vehicle registration. There’s no mileage limitation. BMW Approved Used Cars are eligible for 12 months cover, from the day of purchase.

For vehicle recovery, roadside assistance and specialist help, call us on:

0800 777 111

We’re always here:
24 hours a day, every day.

Calls are free of charge from all consumer landlines and mobile phones.

General Enquiries.

BMW

For any other general enquiries, call us on:

0800 3256 000

Calls are free of charge from all consumer landlines and mobile phones.

We’re here:

8am – 7pm Mon – Fri
9am – 5pmSat – Sun


Fill in a form to let us know how we can help:

Contact Us​

Email us at:

customer.information@bmw.co.uk

We aim to respond within 48 hours.

If you are a trader looking for specific vehicle details and car movement information, please call us on:

0906 2090 001

Calls are charged at £1 per minute, plus your phone company’s access charge.

We’re here:

8am – 7pm Mon – Fri
9am – 5pmSat – Sun

BMW i

For any other general enquiries, call us on:

0800 0640 360

Calls are free of charge from all consumer landlines and mobile phones.

We’re here:

8am – 10pm Mon - Fri
9am - 10pmSat
9am - 5pmSun

Fill in a form to let us know how we can help:

Contact Us

Email us at:

bmw-i@bmw.co.uk

We aim to respond within 48 hours.

BMW Warranty Extension.

For Warranty Extension, contact BMW Financial Services on:

0370 5050 195

Calls are charged at the local rate, plus your phone company’s access charge.

We’re here:

8am – 6:30pm Mon - Fri
9am - 5pmSat
1pm - 5pmSun

 

Or email us at:

customer.services@bmwfs.co.uk

We aim to respond within 48 hours.

Press Office Enquiries.

For all the latest information about BMW's vehicles, policies and more, visit our News section.​

You can also contact the team on:

0125 2920 000

Calls are charged at the local rate, plus your phone company’s access charge.

We’re here:

9am - 5pm Mon - Fri

Student Enquiries.

BMW has a dedicated website for students at school or university that provides free, curriculum-linked educational resources. You can find out more about BMW’s business, careers and products or visit our online learning centre using the link below.

www.bmweducation.co.uk

Warning: Fraudulent Emails.

Fraudulent emails are being sent that pretend to act on BMW's behalf. These claim, for example, that you’ve won a prize or that you should send or confirm personal information such as your name, address, passwords or financial information, sometimes referred to as ‘phishing’.

If you receive an email from someone purporting to be from BMW, or any division of BMW, which asks you to provide or confirm personal information, do not respond to it or make any payments.

We recommend that you add the sender to your blocked email or spam email list. If you have any doubts concerning the authenticity of any email, please forward it to us at the email address below.

 

Or email us at:

phishing@bmwgroup.co.uk

We aim to respond within 48 hours.

RFI
TDA
Multimedia content activeMultimedia content inactive