BMW EMERGENCY SERVICES

SOS

BMW Emergency Service is valid on all new BMW cars purchased from a UK Authorised BMW Centre for three years from the original date of vehicle registration. There’s no mileage limitation. BMW Approved Used Cars are eligible for 12 months cover, from the day of purchase.

For vehicle recovery, roadside assistance and specialist help, call us on:

0800 777 111

We’re always here:
24 hours a day, every day.

Calls are free of charge from all consumer landlines and mobile phones.

Customer Services.

BMW

Expertise, advice, support.

If something isn’t right and you need our help, please call us on:

0370 5050 160

Calls are charged at the local rate, plus your phone company’s access charge.

We're here:

8am – 6pm Mon - Fri

Fill in a form to let us know how we can help:

Contact Us

Or email us at:

customer.service@bmw.co.uk

BMW i

For intelligent, low-emissions motoring.

If something isn’t right and you need our help, please call us on:

0370 0120 585

Calls are charged at the local rate, plus your phone company’s access charge.

We're here:

8am – 6pm Mon - Fri
9am – 5pm Sat - Sun

Fill in a form to let us know how we can help:

Contact Us

Or email us at:

customer.service@bmw-i.co.uk

We aim to respond within 48 hours.

Change your details.

If your personal details have changed, we need to know about it. This ensure that our records are correct and your agreement is up-to-date.

Please complete the form below. It’s an easy, sure-fire way to change or modify your personal details.

Contact Us

Customer Complaints Procedure.

If we’ve let you down, we’ll do everything we can to put it right.Find out more
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